Terms & Conditions

Terms and Conditions

Terms and Conditions of the private limited company Wonderful s.r.o. (with its seat in Rybná 24, Prague 1, 11000; Company ID: 052 15 234; registered in the Commercial Register maintained by the Prague Municipal Court; case number C 260156), for the sale of goods through an online store located on the Internet at www.biotoscana.cz

Introductory Provisions

1.1. These terms and conditions (“Terms and Conditions”) of a commercial company Wonderful s.r.o. (hereinafter referred to as “Seller”) govern in accordance with § 1751 paragraph. 1 of Law no.89/2012 Coll., Civil Code (the “Civil Code”) mutual rights and obligations arising in connection with or pursuant to the purchase agreement (the “Purchase Agreement”) concluded between the seller and any other natural person (hereinafter the “Buyer ‘) through the online shop of the seller. Internet shop is operated by the seller on the website placed on the Internet at www.biotoscana.cz (hereinafter the “Website”) and via the website (hereinafter the “Web-based commerce”).

1.2. Provisions derogating from the terms and conditions can be agreed in the purchase contract. Divergent arrangements in the contract shall prevail over the terms of trade.

1.3. Provisions of the conditions are an integral part of the purchase contract. The purchase agreement may be concluded in the Czech language.

1.4. The text of the terms and conditions may be amended or supplemented by the seller. This provision shall not affect the rights and obligations arising after the effective period of the previous version of business conditions.

User account

1.5. Upon registration of the buyer on the website, the buyer can access its user interface. From their user interface, the buyer can order goods (hereinafter “user account”). In the event that the web interface allows that, the buyers can also order goods without registration directly from the web interface business.

1.6. When you register on the website and ordering goods, the buyer is obliged to provide correct and true information. The information referred to in the user account is a buyer during any amendments required to update. The information referred to in the user account and ordering goods by the seller are deemed to be correct.

1.7. Access to the user account is secured by username and password. The buyer is obliged to maintain confidentiality regarding information necessary to access the user’s account.

1.8. The buyer shall not allow the use of a user account to third parties.

1.9. The seller may cancel a user account, especially if the buyer does not use your user account for more than 12 months, or if the buyer breaches its obligations under the purchase contract (including terms and conditions).

1.10. The buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of hardware and software vendor, eventually the necessary maintenance of hardware and software of third parties.

Purchase contract

1.11. Any presentation of the goods placed in the web interface business is informative and the seller is not obliged to conclude a purchase agreement regarding this product. The provisions of § 1732 paragraph. 2 of the Civil Code does not apply.

1.12. The web interface provides information about goods, prices of individual goods. Prices of goods are including tax value added tax and all related charges. Prices of goods remain in force as long as they are displayed in the web interface business. This provision is not limited to the seller conclude a sales contract under individually negotiated conditions.

1.13. The web interface also contains information on the costs associated with packaging and delivery. Information on the costs associated with packaging and delivery of the goods listed in the web interface of trade applies only in cases where the goods are delivered within the territory of the Czech Republic.

1.14. To order goods, the buyer fills in the order form web interface business. Order form contains particular information about:

1.14.1. Ordered goods (ordered goods “adds” the buyer into an electronic shopping cart business web interface)

1.14.2. The method of payment of the purchase price, details of the desired method of delivery of goods ordered and

1.14.3. Information on the costs associated with the delivery of goods (hereinafter collectively referred to as the “Order”).

1.15. Before sending the order to the seller, the buyer is allowed to check and modify data in order to put the buyer, and even considering the option buyer to detect and correct errors during data entry into the order. The buyer sends the order by clicking on “Order”. The data specified in the order by the seller are deemed to be correct.

1.16. Sending orders is regarded as such an act buyer who unequivocal way to identify the ordered goods, the purchase price, the buyer person, method of payment of the purchase price and is a mutually binding draft contract. The condition of validity of the order is to fill all the mandatory data in the order form, become familiar with these terms and conditions on the website and confirmation of the buyer that with these terms and conditions met.

1.17. The seller immediately upon receipt of an order the buyer confirms receipt of an e-mail, at the e-mail address Buyer provided in the user interface or in the order (hereinafter referred to as “electronic address of the purchaser”).

1.18. The seller is always entitled, depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs) to ask the buyer for additional confirmation (such as writing or by telephone).

1.19. Contract proposal in the form of an order is valid for fifteen days.

1.20. The contractual relationship between seller and buyer raises delivery order acceptance (acceptance), which is sent to the buyer by e-mail and electronic mail address of the buyer.

1.21. In the event that any of the requirements specified in the order cannot meet the seller sends the buyer on the buyer’s email address as amended offer, stating the possible variants of the order and request the opinion of the buyer.

1.22. The revised offer is considered a new draft contract of sale and purchase agreement, in this case, is not concluded until acceptance of the buyer via e-mail.

1.23. Buyer agrees to the use of distance communication in concluding the purchase contract. Costs incurred by the buyer when using means of distance communication in connection with concluding a purchase contract (cost of internet access, telephone costs) borne by the Buyer, and these costs do not differ from the standard rate.

The price of goods and Payment Terms

1.24. The price of goods and any costs associated with the delivery of goods under the purchase contract the buyer can pay the seller in the following ways: Cash on delivery at the place designated by the buyer in order; Bank transfer to the seller’s account no. 2101026874/2010, FIO, held by a bank (hereinafter the “Seller Account”); Cashless payment system through PayPal. Cashless payment card;

1.25. Along with the purchase price, the buyer is obliged to pay the seller the costs associated with packaging and delivery at an agreed rate. Unless expressly stated otherwise, the purchase price includes costs associated with the delivery of goods.

1.26. The seller does not require the buyer to pay a deposit or other similar payment. This is without prejudice to the provisions of Article.4.6 the business terms and conditions regarding the obligation to pay the purchase price in advance.

1.27. In the case of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of goods. In a case of cashless payment, the purchase price is due within 3 days of the purchase contract.

1.28. In the case of cashless payment, the buyer is obliged to pay the purchase price, together with the variable symbol of the payment. In the case of cashless payment by the purchaser to pay the purchase price at the time met the appropriate amount to the seller’s account.

1.29. The seller is entitled, especially if the buyer does not provide for additional confirmation (Art.3.8), require payment of the full purchase price before sending the goods to the buyer. The provisions of § 2119 paragraph. 1 of the Civil Code shall not apply.

1.30. Any discounts on the price of goods provided by the seller to the buyer cannot be combined.

1.31. If it is customary in trade relations or if so stipulated by generally binding legal regulations issued by the Seller regarding payments made under a contract buyer tax document – invoice. Seller is a payer of value added tax. The tax document – the invoice is issued by the seller to the buyer after payment of the price of the goods and send it electronically to the buyer’s email address.

Withdrawal from the contract

1.32. Buyer acknowledges that pursuant to § 1837 of the Civil Code, among other things, cannot withdraw from the contract:

1.32.1. The supply of goods whose price depends on fluctuations in financial markets beyond the control of the seller and which may occur during the period for withdrawal.

1.32.2. The supply of goods that has been modified according to the wishes of the buyer or his person.

1.32.3. The supply of goods subjects to rapid deterioration, as well as goods which after delivery irrevocably mixed with other goods.

1.32.4. The supply of sealed goods that the buyer has removed from its packaging and for hygiene reasons, it is not possible to return.

1.33. If that is not the case referred to in Art.5.1 and about other cases where you cannot withdraw from the contract, the buyer has in accordance with § 1829 paragraph. 1 of the Civil Code the right to withdraw from the contract, within fourteen (14) days of receipt of goods, in which case the subject purchase contract is several kinds of goods or supply of several parts, this period runs from the date of receipt of the last delivery. Withdrawal from the contract seller must be sent within the period mentioned in the previous sentence.

1.34. Withdrawal from the contract the buyer can send out the address of the establishment or of the registered office of the seller. To deliver withdrawal the provisions of art. 11 of these terms and conditions. Businessman confirms the consumer without undue delay in text form its adoption.

1.35. In the case of withdrawal from the contract pursuant to Art.5.2 the business conditions of the purchase contract is from the outset canceled. The goods must be returned to the seller within fourteen (14) days from the withdrawal seller. If the buyer withdraws from the contract, the buyer bears the cost of returning the goods to the seller, even in the case where the goods cannot be returned to their character usual postal route.

1.36. In the case of withdrawal pursuant to Art.5.2 the business conditions seller returns the funds received from the purchaser within fourteen (14) days from the withdrawal from the contract the buyer, in the same way as the seller from the buyer received. The seller is also entitled to return performance by the buyer at the time of returning the goods the buyer or otherwise unless the buyer will agree to and do not create additional costs to the buyer. If the buyer withdraws from the contract, the seller is not obliged to return the funds received to the buyer before the buyer returns goods to him or proves that sent the goods back to the seller.

1.37. Claims for damage caused to the goods the seller is entitled to unilaterally against the buyer’s claim for refund of the purchase price.

1.38. Until the receipt of goods by the buyer, the seller may at any time withdraw from the contract. In this case, the seller returns the purchase price to the buyer, without undue delay, bank transfer to an account designated by the buyer.

Transport and delivery of goods

1.39. In the event that the mode of transport is negotiated based on the special request of the buyer, the buyer bears the risk and additional costs associated with this mode of transport.

1.40. If the seller under the purchase contract must deliver the goods to a place specified by the buyer in the purchase order, the buyer is obliged to accept the goods on delivery.

1.41. In the event that the reasons for which the goods need to be delivered repeatedly or in any other way than stated in the order, the buyer is obliged to pay the costs associated with repeated delivery of goods, respectively costs associated with other delivery methods.

1.42. When taking the goods from the carrier the buyer is obliged to check the integrity of the packaging of goods and in a case of any defects immediately notifies the carrier. In a case of finding violations package indicative of unauthorized intrusion into consignment, the buyer might not assume the shipment from the carrier.

Rights of defective performance

1.43. The rights and obligations of the parties regarding the rights of defective performance shall be governed by the relevant legislation (including the provisions of § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code).

1.44. The seller warrants that the goods on the receipt do not have defects. In particular, the seller warrants that at the time when the buyer of the goods took over:

1.44.1. The goods have qualities that the parties have agreed, and the absence of an arrangement with those properties which the seller or manufacturer has described or which buyers expect with regard to the nature of the goods and based on advertising they carry.

1.44.2. The goods are fit for the particular purpose for which the seller provides for its use or to which goods of the same type are normally used.

1.44.3. Goods correspond to the quality or the implementation of the agreed sample or template if it was quality or performance determined in accordance with the agreed sample or model.

1.44.4. The goods are in appropriate quantity, measure or weight.

1.44.5. The goods comply with the legal requirements.

1.45. The provisions referred to in Article. 7.2 terms and conditions are not applied to goods sold at a lower price to a defect for which the lower price was negotiated, the wear and tear of the goods caused by its common use, in used goods to defect by use or wear which the goods upon receipt by the buyer should be, or where it is clear by the nature of the goods.

1.46. Rights of defective performance apply the buyer with the seller at his place of business in which it is possible taking into account the assortment of goods sold, possibly at the seat or place of business. The moment when the complaint is considered to be the moment when the seller receives from the buyer goods under the complaint.

1.47. Other rights and obligations of the parties relating to the liability of the seller for defects can modify the complaints procedure of the seller. Other rights and obligations of parties

1.48. The buyer acquires ownership of the goods by paying the entire purchase price.

1.49. The seller is not in relation to the purchaser bound by codes of conduct within the meaning of § 1826 paragraph. 1 point. e) of the Civil Code.

1.50. The out of court settlement of consumer disputes arising from the purchase agreement, the Czech Trade Inspection, headquartered Štěpánská 567/15, 120 00 Prague 2, ID: 000 20 869, Internet address: http://www.coi.cz

1.51. The seller is entitled to sell the goods on the basis of trade license. Trade inspection carried out under its authority the Trade Licensing Office. Supervision of privacy exercised by the Office for Personal Data Protection. Czech Trade Inspectorate within the specified range, inter alia supervision over compliance with Act no. 634/1992 Coll., on consumer protection, as amended.

1.52. The buyer takes on himself the danger of changing circumstances within the meaning of § 1765 paragraph. 2 of the Civil Code. Protection of personal data

1.53. Privacy purchaser who is a natural person is provided by Act no.101/2000 Coll., On Personal Data Protection, as amended.

1.54. The buyer agrees to the processing of their personal data: name, address, identification number, tax identification number, email address, telephone number (hereinafter collectively referred to as “personal information”).

1.55. The buyer agrees to the processing of personal data by the seller, for the purpose of realization of rights and obligations under the contract and for the purpose of maintaining user account. If the buyer does not choose another option, consents to the processing of personal data by the seller as well as for the purpose of sending commercial messages and information to the buyer. Consent to the processing of personal data in its entirety according to this article is not a requirement that would in itself made it impossible to conclude a purchase contract.

1.56. The buyer acknowledges that it is obligated to give his personal data (for registration, in your user account when ordering from the web interface of the shop) correctly and truthfully and without undue delay informs the seller about the change in his personal data.

1.57. Personal data shall be processed for an indefinite period. Personal data will be processed electronically in an automated manner or in printed form non-automated manner.

1.58. The buyer confirms that the personal information is accurate and that he was advised that it voluntarily provides personal information.

1.59. In the event that the buyer thought the seller or processor (Art. 9.5) performs the processing of his personal data that is inconsistent with the protection of private and personal life of the purchaser or against the law, especially if the personal data are inaccurate for the purpose of processing, can:

1.59.1. Ask the seller or processor for an explanation

1.59.2. Require that the seller or the processor rectifies the situation.

1.60. If the buyer requests information regarding the processing of their personal data, the seller must deliver this information. The seller has the right to provide information pursuant to the preceding sentence, require reasonable compensation not exceeding the costs of providing the necessary information.

Sending commercial messages and storing cookies

1.61. The buyer agrees to receive information related to goods, services or company of the seller to the buyer’s email address and agrees to receive commercial communications from the seller to the buyer’s email address, up to the moment when on the seller’s e-mail address will be delivered by the buyer to opt out to receive commercial communications.

1.62. The buyer agrees to the storing of the so-called Cookies on his computer. In the event that a purchase on the website can be made, and commitments agreed on sales contracts fulfill, without storage so-called Cookies on the computer of the buyer, the buyer may consent under the preceding sentence revoked at any time.


1.63. The notice concerning the relations seller and buyer, especially regarding the withdrawal from the contract, must be received by mail by registered letter unless the purchase contract doesn’t provide otherwise. The notice shall be delivered to the appropriate contact the other party and shall be deemed received and effective upon their delivery by mail, with the exception of the notice of withdrawal from the contract by the buyer, when the resignation is effective, if it is a notice by the buyer within the period for withdrawal is sent.

1.64. As delivered is regarded as notifications, whose takeover was rejected by the addressee, which was not picked up in time deposit, or which were returned as undeliverable.

1.65. The parties may mutually deliver regular correspondence by e-mail, at the e-mail address specified in the user account of the buyer or buyers specified in the order, respectively to the address indicated on the website of the seller.

Final Provisions

1.66. If the relationship of the purchase agreement includes an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This does not affect the rights of consumers resulting from generally binding legislation.

1.67. If any provision of the terms and conditions is invalid or ineffective, or becomes, instead of the invalid provision a provision whose meaning is invalid provision comes closest. The invalidity or unenforceability of one provision is without prejudice to the other provisions. Amendments and supplements to the purchase agreement or terms and conditions require written form.

1.68. The purchase contract including terms and conditions is archived by the seller in electronic form and is not accessible.

1.69. Contact details seller: postal address Rybná 24, Prague 1, 11000, e-mail address [email protected]

Terms and conditions are valid from 30. 9. 2016.

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